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Newborn + baby frequently asked questions.
BookingIs 2 hours enough? Photographing quickly and efficently, Rozanna needs no more than 2 hours to cover an event. This includes family photographs, event details + guest portraits. You can request additional time for a furhter fee. How do I secure my date? Rozanna will send you a contract as well as the booking fee. Your date will be secure once we have received both the digitally signed contract and the booking fee. How far in advance should we consider booking you? Due to Rozanna's booking capacity of three photoshoots a month, we recommend you contact us with your preferred month for availability. To make a booking or speak to Rozanna and her team directly, please see our contact page. How do I book? Please complete the contact form on our website, Rozanna or her team will be in touch no later than 72 hours. Will you tentatively hold a date for us? Due to Rozanna's booking capacity of three photoshoots a month, dates cannot be held until the digital contract has been signed + deposit made. Is the booking fee refundable or transferable? If you have to cancel your event, your booking fee is transferable to be used for a portrait shoot to be used within 3 months of the cancelled event date. If you are changing your event date, we are happy to change your booking depending on Rozanna's availablity. Do you offer gift certificates? Rozanna offers gift vouchers valid for 12 months. Please contact us for details. Do you travel interstate or internationally? Events held interstate and overseas can be booked with an extra fee for travel expenses. Please contact our team to discuss your options.
PaymentWhen is the final payment due? Final payment is due no later than 7 days prior to your event. In the case that this payment is not complete, photography will not commence until final payment is complete. What forms of payment do you accept? Bank transfer or credit cards (all) are accepted via our secure online payment system.
On the dayWhat is your approach on the day? Relaxed and approachable. Understanding the technical side of photography so well; Rozanna is constantly watching for beautiful light + expressions to capture the exact moments she most cherishes. What if it rains? Rain hail or shine, Rozanna shoots. She is there to document your event unfold no matter what the circumstances are.
Final touchesDo you retouch our photographs? Being an integral part of the shoot, Rozanna adjusts colour and light for all event images. Delicate and unnoticeable. Every photo is adjusted very lightly and carefully. Further retouching including removal of blemishes etc can be requested for an additional fee. How do you deliver our images? You will receive your online gallery via email which contains your low-resolution images. Your high-resolution images, which are perfect for printing, will be posted to you on a USB. What is low/high-resolution? This determines whether a file suitable for printing. Low and high res does not make a difference to the image quality, this only changes the quality when the file is printed. Your photoshoot will be presented in 2 sizes, web (low resolution) and print (high resolution) What is an online gallery? This is your personal, password protected website allowing you to view your edited images, favourite & download them. You can share this gallery with your friends and family, for them to also download. How long until we receive our photographs? Image selection and editing is an integral part of Rozanna’s process, just as involved and meticulous as documenting shoot itself. However, the anticipation waiting for photos after an event can be painful. As such, we allow approx. 1 week after your event to complete this step. Will we receive a preview after our photoshoot? Your photographs will be revealed to you, in full, beautifully edited and complete as a narrative. We do not send previews.
Please contact us to receive Rozanna's current price guide for your consideration. She offers tailored packages, all personal and responsive to each family. Beginning-to-end, authentic and beautiful photography.
Due to Rozanna's booking capacity of three photoshoots a month, we recommend you contact us with your preferred month for availability. To make a booking or speak to Rozanna and her team directly, please see our contact page.
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